Privacy Policy
Effective Date: October 3, 2026
JLS Hospitality (“JLS Hospitality,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, inquire about our services, work with us, attend an event we are supporting, or communicate with us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, event information, contact preferences, and other information you provide through our website, forms, email, text message, event registration, RSVP process, or direct communication with JLS Hospitality.
We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, and website usage information.
How We Use Your Information
We may use your information to:
Respond to inquiries and provide requested services
Plan, coordinate, and manage events
Communicate event schedules, transportation details, locations, reminders, and updates
Provide guest assistance and event-related customer service
Communicate with clients, guests, vendors, and other event participants
Maintain and improve our website and services
Comply with legal and regulatory requirements
SMS and Text Message Communications
If you provide your mobile telephone number and consent to receive text messages from JLS Hospitality, we may send you event-related communications, including schedule reminders, transportation information, location details, event changes, important updates, and guest support messages.
Message frequency varies depending on the event. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact JLS Hospitality through our website.
Consent to receive text messages is not a condition of purchasing goods or services.
Mobile information, SMS consent, and opt-in data will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
How We Share Information
We may share information with service providers when reasonably necessary to operate our business, provide our services, coordinate an event, or facilitate communications.
We may also disclose information when required by law or when reasonably necessary to protect our rights, our clients, event guests, or others.
We do not sell personal information.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the website, understand website usage, and improve the visitor experience. Your browser may allow you to limit or disable cookies.
Data Security
We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, fulfill the purposes described in this Privacy Policy, and comply with applicable legal obligations.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable legal and business recordkeeping requirements.
You may unsubscribe from text messages at any time by replying STOP.
Third-Party Services and Links
Our website and event communications may contain links to third-party websites or services. JLS Hospitality is not responsible for the privacy practices of third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how JLS Hospitality handles personal information, please contact us through our website at JLSHospitality.com.